- Remote suPPORT
Virtual Lifeline: Remote Support with On-Demand Tech Wizards
Imagine having the power to resolve your tech issues from the comfort of your own space. Whether it’s a software glitch, hardware hiccup, or simply some expert guidance you need, our remote support team of tech wizards is on-demand and always ready to assist. We’re just a click or a call away.
Support on OS
Windows
Macbook
Software Troubleshooting
Get quick, expert help to resolve software issues and glitches without leaving your comfort.
Virus and Malware Removal
Safeguard your data with remote support for virus and malware detection and removal.
Network and Wi-Fi Solutions
Ensure a seamless online experience with remote help for network and Wi-Fi connectivity problems.
Efficiency, Security, Reliability
Our on-demand team of tech wizards are ready to assist you with any technical challenges. We’ve simplified the complexities of technology, making it easier than ever to enhance your tech experience through our efficient, secure, and reliable remote support.
Diagnostics That Make a Difference
At PCI Computers, we know that technology can sometimes be a puzzle, with underlying issues that aren’t always apparent. That’s why we offer a specialized Diagnostic Services section, designed to help you uncover and address hidden problems within your digital realm. Whether you’re a business seeking peak performance or an individual facing mysterious tech glitches, our team of expert technicians is here to assist.
- We credit 100% of your diagnostic investment towards any services rendered from us as a result of the consultation.
- We evaluate your hardware, software, and network for vulnerabilities, performance bottlenecks, and optimizations.
- Our diagnostics secure your tech and save you valuable time and resources.
- Say goodbye to disruptions in your digital realm with PCI Computers' diagnostic services.
- We prioritize your technology's performance and your peace of mind.
Book online now!
Bid farewell to the inconveniences of in-person shop visits and welcome the remote support revolution.
Discount up to 50% for member only.
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Consultations
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Ticket Support
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Customer Support
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Why choose us
We repair laptops and desktops for all major brands.
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Certified Technician
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Original Spareparts
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Free Consultations
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FAQ
Frequently ask questions.
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Remote support is a service that allows our experienced tech experts to access and control your computer or device over the internet, providing assistance and troubleshooting without needing an in-person visit. It's a secure and efficient way to resolve tech issues. After booking our service, you'll receive a link to connect with our technician, who will guide you through the process.
Yes, remote support is secure. We use encrypted connections to ensure the safety of your data and privacy. You'll have control over the remote session, and our technicians can only access your device with your permission.
Our remote support service can assist with a wide range of tech issues, including software troubleshooting, system optimization, malware removal, email setup, and much more. Feel free to ask about your specific concern when booking, and we'll let you know if it's something we can help with.
Booking is simple. Visit our website, select the service you need, and choose a convenient time slot. You can pay for the service online, and we'll send you a confirmation with a link to connect with our technician at the scheduled time.
n most cases, you'll need to download a small, secure remote support application. We'll guide you through the process, and the application can be removed after the session is complete to ensure your security and privacy.
Absolutely. You'll have full visibility and control during the remote session. You can observe everything the technician does on your device, and you can terminate the session at any time.
We strive to resolve issues during the session, but if additional work is needed, our technician will provide recommendations or offer options for follow-up assistance. Your satisfaction is our priority, and we'll work with you until your issue is resolved.
Our remote support services are available during our business hours. You can check our website for our service hours and availability. We offer flexible time slots to accommodate your schedule.
We accept various forms of payment, including credit and debit cards. You can securely complete your payment online when booking our services.
If you have additional questions or need more information about our remote support services, don't hesitate to contact our customer support team. We're here to assist you and ensure you have a smooth and productive tech support experience.